Acceptable Use Policy

This Acceptable Use Policy (“AUP”) outlines the rules and restrictions that apply when using the Worksii platform and services. By accessing or using Worksii, you agree to comply with this policy. Failure to do so may result in suspension or termination of your account.

1. Purpose

Worksii is a multi-channel messaging platform designed to help businesses communicate professionally and responsibly with their customers. This AUP is intended to ensure that our services are used in a manner that is legal, ethical, and respectful.

2. Prohibited Activities

You may not use Worksii to:

• Violate any applicable local, national, or international laws or regulations
• Engage in or promote illegal, fraudulent, deceptive, or harmful activities
• Send spam, unsolicited bulk messages, or chain letters
• Transmit or distribute malware, viruses, or any other harmful code
• Exploit or harm minors, or distribute content that is sexually explicit or offensive
• Promote violence, hate speech, or discriminatory content
• Impersonate any person or entity or misrepresent your affiliation with a person or entity
• Harvest or collect personal information without proper consent
• Attempt to probe, scan, or test the vulnerability of Worksii systems or networks

3. Messaging Standards

When using Worksii to send messages through WhatsApp, SMS, Email, or Push Notifications, you must:

• Obtain all necessary consents and permissions before contacting individuals
• Honor opt-out and unsubscribe requests promptly
• Use approved and lawful message templates, especially for WhatsApp
• Avoid deceptive subject lines, headers, or sender information
• Refrain from sending sensitive personal data without encryption or safeguards

Worksii reserves the right to review campaign content for compliance.

4. System Integrity

You may not:

• Interfere with or disrupt the integrity or performance of the platform
• Attempt to gain unauthorized access to accounts, systems, or networks
• Circumvent usage limits, API restrictions, or authentication mechanisms
• Use automated systems such as bots, scrapers, or crawlers to extract data

5. Platform Abuse

Worksii prohibits abuse or misuse of its services, including:

• Excessive API calls that impact system performance
• Creating multiple accounts to bypass limits or restrictions
• Sharing credentials across unrelated users or organizations
• Exploiting the platform for phishing, click fraud, or affiliate fraud

6. Enforcement

Violations of this AUP may result in:

• Warning or suspension of access
• Termination of accounts without refund
• Reporting to legal authorities, if applicable

Worksii may monitor usage and investigate suspected violations.

7. Reporting Violations

If you become aware of any violation of this Acceptable Use Policy, please report it immediately to:

• Email: abuse@worksii.com
• Subject Line: Acceptable Use Policy Violation

Please include relevant details, such as message samples, timestamps, and account identifiers.

8. Changes to This Policy

Worksii may update this Acceptable Use Policy from time to time. The latest version will always be available on our website. Continued use of the platform after changes constitutes your acceptance of the revised terms.

9. Contact

For questions regarding this AUP, contact us at:

Thank you for helping maintain a safe and respectful messaging environment.